This page of our website is dedicated to get you the help you need to take full advantage of our website. While we do have a Contact page, we understand that your time is valuable and so we'll do our best to solve your problem right now, instead of waiting for email support.
The method by which we present our visitors with video content is quite complicated and therefore allows for a sizable margin of error. However, we strive for compatibility and efficiency and so we usually don't receive complaints about video performance.
If you're a registered member on the website and would like to remain logged in, tick the box on the login page that requests to remember your information. You will need to have cookies turned on so the website can remember you. If you've tried this and you are still getting logged out, try clearing your browser's cache and logging in again with the box ticked.